Customer Support

How do I create an account? 

● To create an account, download our app, click on "Sign Up," and follow the prompts to enter your information. 

●  How do I place an order?

 ● Browse through our categories, add items to your cart, and proceed to checkout to complete your order.

●  What payment methods do you accept? 

● We accept credit/debit cards, PayPal, and various digital wallets. 

● Can I schedule my delivery for a specific time?

● Yes, you can choose a delivery window during checkout based on availability. 

● How can I track my order? 

● You can track your order in real-time through the app under the "Orders" section. 

● What should I do if an item is out of stock? 

● If an item is out of stock, we will notify you during checkout and offer alternative suggestions or the option to remove the item from your order. 

● Can I modify or cancel my order after placing it? 

● Yes, you can modify or cancel your order within a certain timeframe. Check the app for specific cut-off times. 

● How are delivery fees calculated?

 ● Delivery fees depend on your location and the total value of your order. You’ll see the fee during checkout.

●  What if I receive the wrong items? 

● If you receive the wrong items, please contact our support team within 24 hours, and we will resolve the issue.

●  Do you offer contactless delivery? 

● Yes, we provide contactless delivery options. You can select this preference during checkout. 

● What if I have food allergies? 

● Please inform us of any allergies during your order, and we will do our best to accommodate your needs. 

● How can I provide feedback or report an issue? 

● You can submit feedback through the app or contact our support team directly.